1. Regulations on the rights of floating hotel businesses?

According to Law on Tourism 2017, floating hotel businesses have the rights and obligations specified as follows. First, they have the right to refuse to accept a tourist if this tourist violates the law, the tourist accommodation establishment's rules, or when the accommodation establishment does not meet the tourist's requirements. This helps ensure safety and correct procedures for businesses.

- Second, the business also has the right to cancel the service provision contract with the tourist if this customer violates the law or the rules of the tourist accommodation establishment. This is to ensure the rights and compliance of tourists and create a safe and trustworthy tourist accommodation environment.

- In addition, floating hotel businesses are also obliged to ensure the maintenance of tourist accommodation service business conditions according to the provisions of the Law on Tourism. They must publicly post the selling prices of goods and services and the rules of the tourist accommodation establishment. Furthermore, businesses are also responsible for compensating damages to tourists according to civil law provisions.

- Floating hotel businesses also need to notify the provincial tourism agency in writing when there is a change in the facility's name, scale, address, and legal representative. This helps specialized agencies have accurate and updated information about tourist accommodation businesses.

- Furthermore, businesses are only allowed to use the word "star" or star image to advertise the class of tourist accommodation establishments after being recognized by a competent state agency as a tourist accommodation establishment. This is to ensure transparency and quality of floating hotel businesses. Finally, tourist accommodation service businesses need to implement reporting, statistical and accounting regimes according to the provisions of law. This helps ensure transparency and effective financial management of the business.

In summary, floating hotel businesses have the right to refuse to accept violating tourists and cancel service contracts with violating tourists. They are also obliged to ensure business conditions, publicly list prices, compensate tourists for damage, notify changes in information to specialized tourism agencies, use the word "star" or star image after being recognized as a tourist accommodation establishment, and complying with reporting, statistical and accounting regimes. These rights and obligations are intended to ensure that the operations of floating hotel businesses comply with legal regulations and meet the requirements of tourists.

2. Can I apply for a star rating license for a floating hotel business?

InLaw on Tourism 2017, clearly stipulates the ranking of tourist accommodation establishments. Floating hotel businesses have the right to apply for a star rating license according to this regulation.

- According to Clause 1, Article 50 of the 2017 Law on Tourism, organizations and individuals providing tourist accommodation services have the right to voluntarily register to rank tourist accommodation establishments at a competent state agency. This means that floating hotel businesses have the right to self-register for star ratings for their tourist accommodation establishments.

- According to Clause 2 of the same article, types of tourist accommodation establishments such as hotels, tourist villas, tourist apartments, and tourist accommodation ships will be ranked according to national standards for establishment ratings. tourist accommodation. Classes of tourist accommodation establishments include 01 star, 02 stars, 03 stars, 04 stars and 05 stars. This means that floating hotel businesses can apply for star ratings for their tourist accommodation facilities to demonstrate the quality and services they provide.

- Clause 3 of this regulation clearly states the authority to appraise and recognize the class of tourist accommodation establishments. The General Department of Tourism will appraise and recognize 4-star and 5-star tourist accommodation establishments, while the provincial tourism authority will appraise and recognize 1-star tourist accommodation establishments. , 02 stars and 03 stars. This means that after a floating hotel business voluntarily registers for a tourist accommodation establishment rating, the competent state agency will conduct an appraisal and recognize the tourist accommodation establishment's rating. that calendar.

Therefore, according to the provisions of the 2017 Law on Tourism, floating hotel businesses have the right to voluntarily register to rank tourist accommodation establishments with competent state agencies to demonstrate quality and service. that they provide.

3. Components of application for recognition of floating hotel class?

The registration dossier for recognition of floating hotel class includes many important documents and is specified in Clause 4, Article 50 of the 2017 Law on Tourism. Specifically, this dossier includes the following documents:

- Application for recognition of floating hotel class: This is an application written according to the form prescribed by the Minister of Culture, Sports and Tourism. This application will mention information about the hotel and request class recognition for it.

- Self-assessment of quality: This is a self-assessment of the quality of tourist accommodation facilities, carried out according to the provisions of national standards on floating hotel ratings. This self-assessment will evaluate criteria for amenities, services, security, hygiene and other factors related to hotel quality.

- List of managers and employees: The profile needs to provide a list of managers and employees in the floating hotel. This information will include the name, position and duties of each person in the tourist accommodation establishment.

- Certified copies of diplomas, certificates, professional training certificates and certificates of working time in the tourism sector: This is a certified copy of documents such as diplomas, certificates, Professional training certificate and certificate of working time in the tourism field for managers and department heads in floating hotels. These documents demonstrate their competence and experience in the field.

The process and procedures for recognition of floating hotel class are specified as follows:

- Organizations or individuals doing business in tourist accommodation services must submit a set of documents to the competent state agency specified in Clause 3 of this Article. If the dossier is invalid, the competent state agency will notify you in writing and request amendments and supplements within 3 working days from the date of receipt of the dossier.

- Within 30 days from the date of receiving valid documents, the competent state agency will preside over and coordinate with social and professional organizations in tourism to appraise and make a decision to recognize the hotel class. floating. If not recognized, the state agency must notify in writing and clearly state the reason.

The decision to recognize the class of tourist accommodation establishment is valid for 05 years. After the deadline expires, organizations and individuals providing tourist accommodation services that wish to register for re-classification of tourist accommodation establishments shall comply with the provisions of Clauses 4, 5 and 7 of this Article. Fees for appraisal and recognition of the class of tourist accommodation establishments are carried out in accordance with the provisions of law on fees and charges. The sign recognizing the class of tourist accommodation establishment is mounted at the main door area of ​​the tourist accommodation establishment.