1. Can businesses that are not granted business registration receive a refund of fees?

According to the provisions of Article 37 of Decree 01/2021/ND-CP, the process of payment of business registration fees and charges has been optimized to meet the diverse needs of applicants. When applicants decide to register their business, they have many convenient and flexible payment options.

- Applicants can choose to pay business registration fees and charges right at the time of application submission. This process can be done directly at the Business Registration Office, where the applicant can choose between direct payment or transfer to the Business Registration Office account. In particular, they can also use modern electronic payment services to facilitate the payment process.

- The online payment system is integrated on the National Business Registration Portal, bringing convenience and saving time for applicants. Importantly, fees for using electronic payment services are not included in the business registration fee. This helps reduce financial pressure for businesses, while creating favorable conditions for them on the business registration journey.

Note that the business registration fee will not be refunded in case the business fails to achieve registration. This ensures that resources are used effectively and supports a fair and sustainable business registration management process.

- In case of transaction problems when using electronic payment services, organizations and individuals can proactively contact the intermediary organization providing electronic payment services to seek assistance. effective support and resolution. This means they can quickly and flexibly resolve any issues that arise, ensuring that the payment process runs smoothly and efficiently.

- The Ministry of Finance, together with the Ministry of Planning and Investment, is assuming a leading and coordinating role in providing guidance on important aspects related to business registration fees and charges. They provide detailed instructions on fees, collection regimes, payment procedures, and how to manage and use these fees.

In addition, the Ministry of Finance and the Ministry of Planning and Investment join hands to promote the upgrading, maintenance, and operation of the National Information System on business registration. In this way, they ensure that the system is robust, fully meets requirements and standards, and provides relevant information on business registration accurately and reliably. This helps create a positive and effective business environment, supporting the sustainable development of businesses in the community.

According to regulations, the business registration fee cannot be refunded to the business in case the business fails to achieve business registration.This emphasizes the binding and strictness of regulations, while ensuring fairness and transparency in financial and business management. These regulations not only define a clear process but also demonstrate the regulator's commitment to the efficient and sustainable use of resources. This helps create a stable business environment, while encouraging businesses to maintain and improve the quality of their services and operations to effectively achieve registration.

2. Do I have to pay a business registration fee to add information when registering a business due to a change in boundaries?

In Article 63 of Decree 01/2021/ND-CP, in cases where the enterprise only updates and supplements information in the business registration dossier, without any significant changes in the content of the Business registration certificate and not subject to the cases requiring notification of changes in business registration content, the steps are prescribed as follows:

- Enterprises can send a notice requesting updating and supplementing business registration information to the Business Registration Office at the enterprise's head office address. This process aims to ensure transparency and efficiency in information management, while helping businesses maintain the accuracy and completeness of their business records. After receiving the notice, the Business Registration Office will receive and add information to the business profile. Not only does this help ensure that relevant information is reliably updated, but it also keeps the process flexible and convenient for the business.

- Furthermore, to ensure the integrity of the National Business Registration Database, the Business Registration Office will update information into this system. This is of great significance in maintaining an accurate and consistent source of information, creating favorable conditions for the process of looking up and using business information across the country. Businesses will not incur any costs or fees related to updating and supplementing information during the process of adjusting the business's phone number, fax number, email, website, and address. , especially when there is a change in administrative boundaries, and other cases specified in Point b, Clause 2 of this Article.

- In particular, this policy also applies to specific situations that adjust the business address according to changes in administrative boundaries. This demonstrates acumen and understanding of the challenges and opportunities that businesses may face when operating in a rapidly changing business environment. According to regulations, businesses will enjoy preferential policies when they do not have to pay any fees or charges related to adding information during the process of adjusting phone numbers, fax numbers, emails, and websites. , and the address of the business, especially when there is a change in administrative boundaries.

This policy is a clear expression of flexibility and dialogue from management agencies towards businesses, in order to create the most favorable conditions for them in the process of maintaining and updating business information. This not only helps businesses reduce their financial burden, but also demonstrates the management agency's firm commitment to the sustainable development of businesses in the context of a rapidly moving market.

3. Method of carrying out business registration

Article 26 of the Enterprise Law 2020 stipulates that the business registration process has been designed to be flexible and convenient, while providing many different methods to meet the diverse needs of businesses. Below are the business registration methods that according to regulations can be implemented:

- Register directly at the Business Registration Office: Enterprises can register directly at the Business Registration Office. This process provides convenience for businesses who want to participate in the registration process directly and enjoy support from professional staff at the agency.

- Register via postal service: Businesses also have the option of using postal service to register their business. This brings convenience and flexibility, especially for businesses located far from the Business Registration Authority's premises.

- Register via electronic information network: Through electronic information network, businesses can carry out the registration process online. This method not only saves time but also brings convenience to businesses, especially in the context of rapidly developing technology.

Providing such a wide range of registration options not only demonstrates flexibility and modernity in administrative processes but also facilitates development and innovation in the corporate sector.