1. Does air transport service belong to logistics service?

According to the provisions of Article 3 Decree 163/2017/ND-CP sophisticated and diverse logistics services to meet all your transportation needs. Here is an overview of the services:

- Air freight service: Fast and reliable delivery via air, ensuring your goods reach their destination safely and efficiently.

- Multimodal transport services: Flexible transport solutions, combining many means and modes to ensure convenience and cost efficiency.

- Technical analysis and inspection services: A team of experts will provide in-depth analysis and technical inspection services, helping you ensure quality and compliance with all standards.

- Other transportation support services: You will not only receive core transportation services, but also comprehensive support, including supply chain management, cargo insurance, and more.

- Special services by agreement: Meet all special requests from customers and business partners. These services will be negotiated and established based on the basic principles of Commercial Law, ensuring maximum flexibility and suitability.

According to the most detailed regulations, it can be affirmed that air transport services are not simply a part of the logistics system, but also an important and indispensable element.. This is not just about delivering goods from point A to point B, but also about integrating information, planning, and managing the entire supply chain smoothly and effectively. Air transport services not only bring speed and reliability in getting goods to their destination, but also bring flexibility and diversity in choosing means, locations, and transit times. .

This makes it a decisive factor in optimizing the entire logistics process, from origin to consumer. With the combination of advanced technology, logistics experts, and a global network, air freight services not only help reduce transit time but also improve predictability, reduce risk and Optimize costs for businesses. Therefore, not just a regular service, but air transport service is actually a model of management and continuous improvement to ensure success and best service for customers.

2. Is air transport service a conditional business and investment industry?

In Article 7 Investment Law 2020 In the business world, there are especially important and unique areas that require special attention and strict compliance. Those are the industries and trades that are subject to conditional business investment. This implies that to participate in business activities in these industries and occupations, businesses not only need to comply with normal regulations but also must meet special conditions determined for essential reasons. for national defense, national security, social order, safety, social ethics and public health.

The specific list of conditional business and investment industries is listed in detail in Appendix IV of the Law. This is not just a list, but a detailed document, clearly describing the factors and criteria that businesses need to comply with to participate in these fields. With the uniqueness of each industry and profession, this list is not only a guide but also a detailed map, helping businesses clearly understand the specific responsibilities and requirements. This not only creates a safe and sustainable business environment but also contributes to protecting the common interests of the community and nation.

According to the specific regulations that have been imposed, it can be affirmed that air transport services are not simply a normal business field, but also in an important category of investment industries and professions. conditional business. This means that participating and developing in this field not only requires the professionalism and dedication of the business, but also must comply with high and special standards.

Air transport services are not only a simple means of delivering goods but also play an important role in ensuring national security, social ethics, and public health. This creates an importance for the conditional business investment industry, where businesses are not only service providers but also reliable partners, responsible to the community and nation. family. With the complexity and specificity of air transport services, meeting and complying with set regulations is not just a task, but an opportunity for businesses to demonstrate quality, innovation and commitment to the common service of the community and nation.

3. Rights and obligations of traders providing air transport services

Article 235 Commercial Law 2005 Regulates the rights and obligations of traders providing air transport services as follows:

- Receive service remuneration and other reasonable costs: In a context full of pitfalls and challenges in the logistics industry, traders have the right to accompany the success of their customers. This not only includes receiving fair compensation but also involves accepting and managing various costs appropriately. In this way, the relationship between trader and customer is not just a transaction, but also a precise confrontation with a common goal - business success.

- Right to perform differently than the customer's instructions (when there is a legitimate reason): During the contract implementation process, if special situations arise that require flexibility and creativity, the service trader Logistics Services reserves the right to take actions other than the customer's original instructions. However, it is important to ensure that any of these decisions are made in the interests of the customer and that there is immediate communication. Transparency and dedication in communicating information help maintain a positive collaborative environment and build strong trust between parties.

- Notification in case of failure to carry out instructions: In complicated situations, when it is possible that part or all of the customer's instructions cannot be carried out, the logistics service trader accepts responsibility. Immediately notify customers. In this way, not only does it create an opportunity to seek new instructions, but it also sets a spirit of close cooperation, in which transparency and communication are key to the effective resolution of any situation. hard.

- Perform obligations within a reasonable time limit (when there is no agreement on a specific deadline): In cases where there is no specific agreement on the deadline for performing obligations with customers or service traders, logistics commits to perform all its obligations within a reasonable time limit. This is not only a commitment to quality and performance but also a respect for the customer's time and business goals. Professionalism and consistency in meeting deadlines help build a strong and positive partnership.

During the process of transporting goods, compliance with legal regulations and application of transport customs is not only a task, but also an important step to ensure professionalism and safety in every process. transaction. Logistics service merchants are not only transportation service providers but also responsible partners, accountable and proactive in ensuring that all their activities comply with timely and complete compliance. according to law and market regulations.

Accepting and implementing all these regulations is not only to ensure legal compliance but also to build an image of prestige and quality in the eyes of customers. This not only helps create a sustainable business environment but also contributes to safety and transparency in the logistics industry. In this way, traders are not simply providers of transportation services but also active contributors to the overall development of the industry and at the same time help build a theoretical basis for interaction and cooperation. Actively cooperate in the business community and society.