The confidentiality of information about the insurance buyer of the insurance enterprise is specified in Clause 2, Article 20 Insurance Business Law 2022 as follows:

Rights and obligations of insurance enterprises and branches of foreign non-life insurance enterprises

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2. Insurance enterprises and branches of foreign non-life insurance enterprises have the following obligations:

a) Provide the insurance buyer with an insurance request, questionnaire related to insured risks, insurance objects, rules, conditions, and terms of insurance;

b) Explain clearly and fully to the insurance buyer about insurance benefits, insurance liability exclusion clauses, rights and obligations of the insurance buyer when entering into an insurance contract;

c) Provide the insurance buyer with evidence of entering into an insurance contract as prescribed in Article 18 of this Law;

d) Issue insurance premium invoices to the insurance buyer as agreed in the insurance contract and relevant legal regulations;

d) Compensate and pay insurance money when an insured event occurs;

e) Explain in writing the reason for refusing compensation or insurance payment;

g) Coordinate with the insurance buyer to resolve the third party's request for compensation for damages under insurance liability when an insured event occurs;

h) Store insurance contract documents according to the provisions of law;

i) Confidentiality of information provided by the insurance buyer and insured person, except when requested by a competent state agency or with the consent of the insurance buyer and insured person;

k) Other obligations as prescribed by law.

Accordingly, insurance enterprises are obliged to keep the information of the insurance buyer confidential, except when required by a competent state agency or with the consent of the insurance buyer.